Zier Pools

In mid-2018 we began our search for a pool builder to help us build our dream pool. We had met with various pool builders. They came in all shapes and sizes from slick salespeople to builders that didn’t have a clue. We came across the Zier Pools website and truly fell in love with what we saw. We had a feeling that this was the company that could bring our dream pool to life.

Jay came to our home to take in the property and listen to our vision. The key word here is listen. He heard us and was able to turn our vision and dream into a reality. Jay was always true to his word and met every one of his commitments. We never had to second guess anything that he told us. We were lucky to meet everyone during each phase of the build. They were all so gracious and put in the quality of work as if they were building their own pool.

Jay was always present at each major stage of the project and constantly communicated with us. He helped us with critical decisions regarding tile choices, pebble color, coping, etc without pushing us into spending more on something that wasn’t right. At the end of the project, we were blessed with a manifestation of our vision which was on budget and on time. We are so incredibly blessed to have the opportunity to work with Jay and his team. We wholeheartedly endorse and recommend Jay and the entire Zier Pools team.

If we could give them 100 stars we would. Going into the pool process can be daunting. Anyone that’s embarked on this journey knows the research shows pool companies rarely finish on schedule and on average have a 30% overrun. Zier proved the research wrong!

From the moment we contacted them, it was professionalism at it’s finest. The first meeting was at our house with our potential PB, Matt Bagby, who just has a great, laid back personality. Don’t get that confused with a lack of knowledge , because he explained the entire process that day in our backyard. He really listened to what we wanted, our concerns and our fear on embarking on such a large project. He was on top of everything from permitting, to ground breaking, and all the way through the build. What I really appreciated was Matt’s standard of work. If it didn’t meet his level, he would have it redone, period. We spoke to him multiple times per week. In a sense, he became our best friend during the process because we spoke to him way more than any of our friends. He didn’t sugar coat anything, either. If there was a problem, he met with us to discuss how they were going to remedy it.

Honestly, the entire Zier team was like family. They”re so nice and their craftsmanship is 110%. Each Zier employee, I felt, was just as excited for us to get this pool as we were, and that’s hard to find, especially in such a long, arduous process.

At the end, Zier finished ahead of schedule and on budget. No delays (seriously, not one) and ZERO overruns.

If you want peace of mind, professionalism, QUALITY, Zier is for you. You will have zero buyers remorse and you may even miss them all when the pool is done. We have used our pool/hot tub every single day since they finished (about a month ago), and we couldn’t be happier.

I checked out several pool companies before deciding on Zier Pools. They were awesome from start to finish. At each step they let us know what to expect and their time line.

Here is the part that really matters to me. We had a few hiccups and they resolved it immediately. When you have a big pool projects things can happen but what’s important is how it gets resolved.

We have had our pool for a little less than a year and it’s absolutely stunning. Our pool guy noticed a leak in the pool pump. I called Tim at Zier Pools and he told me to simply go to a link and state what’s going on and it immediately got resolved through the warranty.

I know our family had a choice when choosing a pool company. I am glad I went with Zier. They are a family pool company that treat you like one.