San Diego Hot Spring Spas
⭐4.8 ( 383 Reviews )
Address: 8252 Clairemont Mesa Blvd, San Diego, CA 92111, USA
Overview of San Diego Hot Spring Spas
San Diego Hot Spring Spas is located at 8252 Clairemont Mesa Blvd, San Diego, CA 92111, USA and is highly regarded for its excellence and reliability, receiving a 4.8-star rating from 383 reviews.
Committed to maintaining high standards and ensuring client satisfaction, San Diego Hot Spring Spas invites customers to reach out by phone at +1 858-292-7727 or learn more about the services offered through the website at http://www.sdhotspringspas.com/.
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Address: 8252 Clairemont Mesa Blvd, San Diego, CA 92111, USA
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Operating Hours:
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 12:00 – 5:00 PM
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We have had a Sovereign Hot Tub for the past 18 years which needed replacing. We bought a cheaper spa, had it installed, and it wasn’t up to the standards that we needed. Greg was amazing with going over options with replacing that spa with a higher quality one. He gave us a great discount on a last years model, still provided free installation and removal of the other hot tub and even threw in money to help us with electrical since we had to redo what we did previously.
Thank you Greg for your awesome service and not laughing too hard at our mistake.
The SD Hot Spring water care class was super helpful and informative. I didn’t buy my spa from here but their technicians are a great resource. The other staff were not very knowledgeable about their hot tubs though. They also have a pretty high markup on all their spa parts for sale. They weren’t willing to price match last time I went in. In the future I will likely buy my parts somewhere else.
Very friendly. Would have marked 5 stars, but in our desperate demeanor to shop around & purchase asap, we were told deliver would be in 2 weeks. So we decided to not shop around. It ended up being 5.5 weeks for delivery. Very upsetting. I was also told that the lounger of the Hot Springs models are made for short women like myself as I explained that that I would float up and the lounger was not for my height on our previous Jacuzzi. So we chose the lounger model and I have to hold myself down not making it very relaxing. Last, there’s not a step inside to step into. 1st time I (5’2″) got in from the front and dropped to the bottom almost falling. We have to put the step stool on the side and step in on a seat. Our Jacuzzi brand had a flat step inside to step into which was convenient. If I had stuck with my thought on the lounger and not listen to sales I would have chosen the 4 seater vs. 3 seater w/ lounger. Very expensive and not able to exchange now. Besides that, 4 stars because we love the salt water and getting in everyday.
Hot Springs Spa is my go to place for hot tub service and supplies. Sam Montgomery set me up with a new spa several years ago and I have been delighted with the follow up care and maintenance. Good on these folks!
I had a very bad experience with this business. I bought a spa from them, and I actually like my Hot Springs spa, but the sales people do NOT provide good service. Once your spa gets delivered and you make the final payment, good luck getting your calls returned about spa setup, operation, warranty, or anything else. Greg was my sales rep. He was very responsive before I made final payment, but after that he totally ghosted me. I had some basic questions about installing the wifi controller, where I could find operation information, etc. I emailed and left multiple voicemails, but I never heard back. Live and learn. I won’t be going through this dealer ever again. Beware, prospective customers, and make sure you get all your questions answered before you make your last payment. Better yet, go to a more reputable dealer.