San Diego Arthritis Medical Clinic
⭐4.4 ( 91 Reviews )
Address: 3633 Camino del Rio S UNIT 300, San Diego, CA 92108, USA
Overview of San Diego Arthritis Medical Clinic
San Diego Arthritis Medical Clinic is located at 3633 Camino del Rio S UNIT 300, San Diego, CA 92108, USA and is highly regarded for its excellence and reliability, receiving a 4.4-star rating from 91 reviews.
Committed to maintaining high standards and ensuring client satisfaction, San Diego Arthritis Medical Clinic invites customers to reach out by phone at +1 619-287-9730 or learn more about the services offered through the website at .
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Address: 3633 Camino del Rio S UNIT 300, San Diego, CA 92108, USA
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Operating Hours:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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My doctor sent this place a referral. Haven’t been able to schedule me an appointment for over a month already. Called and a lady on the phone at the mission location answered on 9/11/23 12:18pm. I tried to explain my situation and she instantly gave me attitude claiming that they are just a number where they take messages. She then was raising her voice at me asking if I wanted to leave a message and I said I’ve left a message in the past and still no call back. She then started yelling at me stating that she’s not at the office and they are only a recorder office etc . I asked her to listen to my situation because she was constantly interrupting me and she then hung up on me. I called back and she continued to yell and be very unprofessional. I do not recommend this place if you are looking to be seen soon or have your questions answered.
It is my opinion and experience the worst service. I receive a phone call 06/08/23 that the doctor would not be in the office and I need to reschedule my appointment. I called on 06/09/23 and I was told they don’t have any appointments until September 2023. I have to have blood work that needs to be monitored to see the effects of a specialty medication that I am on. September is too long to wait. This is the 2nd time this has happened where the office cancelled my appointment, and it took 3 months to be seen. My appointment before was cancelled in November 2022 and I was not seen until March 2023. These are a few of the issues I had with this clinic including the front desk making errors and not getting call backs when I leave messages. It is my opinion that I have lost faith in this medical clinic ability to help me.
If I could I would give no stars. I took off work today with no pay for an appointment herewith Dr K. I arrived and was told the doctor is on vacation and we called you on June 8 and left a message. Why would I skip work with no pay and drive all the way there to be told the doctor is on vacation. Then the assistant says oh and we are no longer taking your insurance after July 1 and we don’t have anymore appointment until after then so you are done here. A few months earlier I came to see Dr. P at this facility and he was very rude to me and said that he does not take my insurance anymore and referred me to Dr. K and said he quit taking my insurance two months prior. But no one bothered to call me and let me know that he didn’t take the insurance.
I’ve been seeing Dr. Gayle Kookootsedes since December 2020 till end of June. Though the waiting times for an appointment could be longer than expected, it was worth the wait. There were delayed of treatments and referrals due to longer waiting times with health insurances approval but other than that, Dr. Kookootsedes was really wonderful, great bedside manners, and was really listening to my problems and needs. She’s very accommodating & understanding too. I hope I can find another specialist like her with my relocation. I highly recommend her.
Not the best. Staff are friendly but unorganized. Appointments are made for at least a month or two out and they don’t return voicemails so it’s almost a game trying to reach them. Doctors do listen to your concerns and are thorough in examination though which make up for it. I wouldn’t say it’s a horrible experience but definitely need to work on professionalism and efficiency.