San Diego Abatement Services
⭐4.6 ( 46 Reviews )
Address: 10227 Prospect Ave Suite A, Santee, CA 92071, USA
Overview of San Diego Abatement Services
Located at 10227 Prospect Ave Suite A, Santee, CA 92071, USA, San Diego Abatement Services is recognized for its commitment to excellence, as evidenced by its 4.6-star rating from 46 reviews. Customers seeking reliable services can call +1 619-923-1353 or browse https://www.sdabatementservices.com/ to explore what San Diego Abatement Services has to offer.
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Address: 10227 Prospect Ave Suite A, Santee, CA 92071, USA
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Operating Hours:
- Monday: 7:30 AM – 4:00 PM
- Tuesday: 7:30 AM – 4:00 PM
- Wednesday: 7:30 AM – 4:00 PM
- Thursday: 7:30 AM – 4:00 PM
- Friday: 7:30 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
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We hired San Diego Abatement Services to remove lead-tainted plaster prior to a major home remodeling of our 100-year old Mission Hills craftsman. This company was selected by our contractor, who said they were exceptional. They lived up to their advance billing. The work was done neatly and quickly. The two men who did the abatement were courteous and professional in every way. We were extremely impressed. They have my highest recommendation.
SD Abatement was fantastic during a pretty stressful and unexpected time in our renovation journey. Gabriel was very helpful, communicative and prompt. We received a timely and reasonable quote and were able to start just a few days later. The work was done thoroughly and our home was treated with respect. They held to their promise of coming back until the inspection cleared (we had one spot not pass the first time) and we were cleared with the city easily.
We hit a few small bumps in the process, but Gabriel was always reasonable and responded quickly to every need and question. I would highly recommend working with SD Abatement if the need arises.
This is one of the best contractor experiences I have had. They were very easy to communicate, started and finished the job on time, resolved some small issues I noticed immediately, and provided a very competitive price.
SDAS was great when we needed someone to come remove asbestos 9×9 tiles throughout our entire home. I spoke to Shawn and told him we needed to schedule the removal that week and get clearance before the weekend and his team delivered! I shopped around the job to two other companies and they could not beat the price. The work was done quickly. The tech told me each day by text when they were arriving and leaving. Everything was clean and ready to go for our new flooring and we stayed on schedule. Very happy with the service, price, and the work.
Scheduling and admin services are haphazard. No notice is given to you as to when workers will show up to your property. Multiple follow-up calls had to be made to discover when work was scheduled for. Job itself was quick, but unfinished – texture was not done on several areas (pictures were provided) of the home and when called to schedule to finalize service, Marc the estimator, started the call with “you must be mistaken there is nothing wrong” and when asked why the texture is the remainder of the home is so different he began to escalate his tone and talk over me and eventually aggressively uttering a loud “SHUSH”. This company is beyond unprofessional. From the scheduling, to receiving the wrong invoice with $600 in excess of contract, to being shushed on a phone call. The job remains unfinished. They were the cheapest in town and I certainly know why. I do not recommend this company.
Cherry on top: The following morning, after what I described above, I got a call at 8am from Shawn the owner and he started the phone call with: “Hi I am not good at all, I am in combat mode so I am going to try to keep it cool.” Who starts a call like that and how can it be productive or positive?
REVIEW UPDATE: After the aforementioned, no apology was issues but a compromise reached where the owner offered to paint my place for free stating that “I like my customer to be happy.” The workers came and patched up the old job and painted the ceiling. It looks good and I am giving them 3 stars v. 1 star I had initially.