Newport Avenue Optometry
⭐4.9 ( 855 Reviews )
Address: 4822 Newport Ave, San Diego, CA 92107, USA
Overview of Newport Avenue Optometry
Newport Avenue Optometry is located at 4822 Newport Ave, San Diego, CA 92107, USA and is highly regarded for its excellence and reliability, receiving a 4.9-star rating from 855 reviews.
Committed to maintaining high standards and ensuring client satisfaction, Newport Avenue Optometry invites customers to reach out by phone at +1 619-222-0559 or learn more about the services offered through the website at http://newportavenueoptometry.com/.
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Address: 4822 Newport Ave, San Diego, CA 92107, USA
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FAQs About Newport Avenue Optometry
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Operating Hours:
- Monday: 8:30 AM – 6:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 8:30 AM – 6:00 PM
- Thursday: 8:30 AM – 6:00 PM
- Friday: 8:30 AM – 6:00 PM
- Saturday: 8:30 AM – 2:00 PM
- Sunday: Closed
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I’ve been coming here for about 10 years and live down the street. I don’t know if the ownership has changed, but the quality of service has tanked dramatically.
The receptionists are not kind.
A few months ago I had made an appointment. I confirmed the appointment via text. I left work early to go to the appointment, and they were closed due to remodeling. The receptionists were very cold and acted like it was my fault for not knowing.
Recently, my wife’s sunglasses needed a new prescription and they returned the sunglasses without any tint on the lenses. No apologies and then I had to pay extra to get them tinted while I waited another two weeks for them to return.
My wife and I will not be doing business with them in the future.
And their new remodel sucks.
The staff is wonderful! The Drs so helpful and the most efficient practice I have ever experienced. From booking the appointment, check in, eye exam, awesome frame selection and checking out process.
Just had a check-up. Front office is always efficient and knowledgeable. Docs are professional and answer all your questions. Technicians are so helpful picking out glasses – they really give you authentic recommendations.
Great local one-stop-shop for eye exams, glasses and repairs. Been a customer for 7+years and they are great at all aspects from scheduling, quality of care, fitting and adjusting of specs.
I was a patient at Newport Optometry for 7+ years and due to my recent experience will not be going back. The lady at the front desk was rude and dismissive when I was trying to order new contacts and a bit catty on top of it. I brushed it off because I’ve had great service with every other front desk person over the years. When I went back to pickup my contacts the same woman was there to “help” me and had the same poor attitude. The manager then noticed that the interaction was not going well and instead of helping she insisted that they would print my prescription so I could go elsewhere. Very poor and surprising customer service for someone who had been a long time supporter of this business. Will not be going back.
These guys are the best optometrist in town. I’ve had prescription sunglasses made there twice and both times worked super well no issues.